Documentation

Funnels

Define a sequence of pages and events and see where people drop off.

What a funnel is here

A funnel is an ordered list of steps, a page visited or an event fired, and the question is always the same: of the people who did step one, how many made it to the end, and where did the rest leave. Funnels live in their own tab on each site, and they read your existing events, so building one records nothing new and changes nothing about what is collected.

Build one

Open the funnel editor

DashboardSiteFunnelsNew funnel

Funnels have their own tab on the site. Start a new one and give it a name you will recognise later.

Add steps in order

A step is a page path or a custom event. The editor suggests from what your site actually sends, so you pick real names instead of guessing spellings. Order matters: a visitor counts for step three only having matched one and two first, within the same session.

Pick a range and read the drop-off

Funnels are computed over the range you pick, like every other view; change the range and the funnel recomputes. Each step shows how many reached it and how many fell away before it, so the leak is where the biggest step-to-step drop is.

Owners and admins edit funnels; viewers see the results read-only.

Edit or delete

Reopen a funnel to rename it, add or reorder steps, or remove one; it recomputes over your existing events, so an edit is instant and costs nothing.

Deleting archives, it does not destroy

Deleting a funnel archives it: the definition leaves your list, and recreating the same funnel later is harmless. Funnels are definitions over your events, so they never change what is collected. The events themselves are the only thing counted; see usage and billing.

Common questions